Archive for August 19th, 2007

Techy Fun: When is 24 hours not 24 hours?

August 19th, 2007

As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Categories: Just plain dumb and Timewasters. Author: Anonymous

I had to call a supplier today and whilst queuing for an operator listening to “Your call is important to us – please hold” – isn’t it nice to think that your call is more important than anybody else’s in the queue, and if it’s true, why don’t they answer me first?..Where was I? Oh, yes, in a queue. Then an announcement came on “We are experiencing long wait times, please call back later – lines are open 24 hours a day – or stay on the line”.

Whilst I was tempted to call back later, I thought I’d stay on the line. A few “Your call is important to us”‘s later and “We are experiencing long wait times, lines are open 8am to 6pm Monday to Friday and 9am to 1pm on Saturdays. Please call again during these times or stay on the line”.

How come their opening times changed from 24 hours a day to “just slightly longer than normal business hours” within a space of a few minutes?

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