As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.
Categories: More Information, Please!, Timewasters and Just Plain Dumb. Author: Dohpaz.
*Ring Ring*
Peon: “Is the server down?” (note: we have many servers)
Me: “Which server?”
Peon: “MY server” ok, so now we are expected to recognise people just by their voices are we?)
Me: “What is your web site address?
Peon: “xxxxx” (checks – up and running)
Me: “That appears to be working for me. What message do you get when you go to your website”
Peon: “THAT WORKS.”
Me: “Well, what appears to be the problem?”
Peon: “Its email that’s not working” (why didn”t you tell me that before?)
Me: “What, exactly, is the problem?”
Peon: “I can’t send or receive email.”
Me: “What error message are you getting when you try?”
Peon: “Invalid password.”
Me: “Ok, in your email program, what does it say in the username box”
Peon: “‘Username'”
Me: “The word username?”
Peon: “Yes”
Me: “Try actually putting your username – yyyy- in that box and trying again”
Peon: “Oh yes, that works. Bye!”
I’ll love to know how they thought an “Invalid password” message meant a server was down…
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