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Tag: memsetltd

Bug Report: [Known Issue] Memset: Inbound port 587 blocked on IPv6

In an effort to prove to myself that I am actually trying to do work this month, I’m making a note of all the bugs in 3rd party software I find.

Today is a bug reported to Memset Ltd (part of iomart Group plc) on the 20th June 2022 under their ticket id 871251564 which caused me to waste a day diagnosing the problem – as I was blaming my server configuration after changing a setting and then verifying it.

The conclusion was that today, 28th June 2022, the server hosting my blog was down for around an hour whilst it was migrated to a new datacenter. I then had to spend the rest of the day confirming settings, resetting the firewall (iomart’s firewall configuration suite is no where as good as Memset’s), checking settings, resetting the IPv6 address on all sites (turns out cPanel hasn’t got a nice way of doing this) and then updating all the SPF mail server records. What fun!