Category: Life: Work and Techy

As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Category: Just Plain Dumb. Author: Dohpaz.

*Ring* *Ring*

Me: “Hello, XYZ – how can I help?”
Peon: “Hello, I was wondering if you fixed Dell computers?”
Me: WTF? We”re a _web development_ company – we don”t “do” hardware at all.
Me: “No sorry, can”t help you”
Peon: “Well, do you know anyone that does fix Dell computers?”
Me: “Erm, you could try Dell”
Peon: “Ah yes, I best give them a call then. Bye”

Me: Now totally confused. Why the h-ll didn’t they think of contacting Dell directly in the first place instead of calling random web development companies which make *no* mention whatsoever about computer hardware or Dell machines on their website…

As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Categories: Just Plain Dumb and Gee, I Wonder Why?. Author: Frank.

We recently had a piece of equipment which when I plugged it in, it fused the power supply turning all the electricity to the building off. Anyway, I have a look at it and replace its own fuse. Just before I plugged it in again, I asked everybody to make sure they’ve saved their work. Everybody says “OK” so I plug it back in and it turns the power off again (obviously faulty then). Then somebody moans “But I didn’t save my work…”

As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Category: I wish I had said. Author: Dohpaz.

*Ring Ring*
Peon: “Hi, I called last week – do you remember me”
Me: “I handle over 50 calls a day from several thousand customers along with a number of helpdesk tickets from all sorts of strange people. You do NOT want to be the one person I remember a week later…”

(I haven’t said that yet, but there’s still time 😉 )

As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Categories: Gee, I Wonder why? and Just Plain Dumb. Author: Web Site Submission

Today we had a customer contacting us regarding a payment he had made. Unfortently, the payment wasn’t to us, but we managed to work out which company it was from and told him (together with their contact details).

He queried the payment again.

We stated, again, it wasn’t to us and who to contact.

He queried the payment again saying he did buy it from us.

We again told him it wasn’t from us and pointed out that we didn’t even sell that service. We also, again, pointed out who to contact (it was on his receipt).

Guess what? Yep, he queried it with us a forth time.

We just repeated the previous step.

Finally he acknowledged “Oh, I think I may have the wrong company – I think I brought it off another company”. Gee, I wonder what gave him that idea? I’m sure it wasn’t the fact that we told him 4 times!