As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.
Categories: Gee, I Wonder why? and Just Plain Dumb. Author: Web Site Submission
Today we had a customer contacting us regarding a payment he had made. Unfortently, the payment wasn’t to us, but we managed to work out which company it was from and told him (together with their contact details).
He queried the payment again.
We stated, again, it wasn’t to us and who to contact.
He queried the payment again saying he did buy it from us.
We again told him it wasn’t from us and pointed out that we didn’t even sell that service. We also, again, pointed out who to contact (it was on his receipt).
Guess what? Yep, he queried it with us a forth time.
We just repeated the previous step.
Finally he acknowledged “Oh, I think I may have the wrong company – I think I brought it off another company”. Gee, I wonder what gave him that idea? I’m sure it wasn’t the fact that we told him 4 times!