As you may have heard on Tuesday, the new replacement UK directory enquiries telephone numbers are now live (since I’m on OFTEL‘s mailing list, I get advanced notice 🙂 ). Basically the 192 and 153 DQ (directory enquiries) numbers are going to be phased out by the end of next year (August 2003 to be precise) to be replaced with numbers starting with “118” provided by third parties and the “incumbents” (such as BT, NTL:, Orange – basically all those provides who currently provide the 192 DQ number service only on their own lines).
One of the interesting things to note, is that according to OFTEL if you have any complaints you “contact ICSTIS, the premium rate services regulator.” Why is that interesting? Well, OFTEL’s saying the new DQ services are premium rate and ICSTIS state: “All UK-based premium rate services must be advertised on ‘090’ dialling codes” (their emphasis). Hmm – me thinks that the two regulators need to communicate a bit better between each other….
Wow is all I could say when I saw
Continuing the ‘button’ theme from
Continuing the button theme from