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Richy's Random Ramblings

Techy Fun: Now, that’s helpful!

September 2, 2007
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As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Category: More Information, Please!. Author: Myself.

Speaking to a customer today who had a problem, I asked him which email program he used.

The “helpful” reply?

“What I normally use!”

I’m not kidding! I’m at the other end of phone line trying to diagnose a problem and now I’ve got to fathom out which email program from at least a dozen popular ones he just happens to be using.

The best bit is still to come.

When I asked him how long ago he last tried checking his email he replied:”Two days ago”.

I just told him to try it now, and guess what, his email downloaded. I still don’t know what his “normal” program is.

Personal: Car Annoyances

August 27, 2007
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I so regret getting a car. Since I purchased it about 6 weeks ago it’s needed:

  • New drivers side wing mirror after somebody hit it once I was parked up outside my house (4 weeks ago): Approx £8
  • Small paint repair on the passengers side after I got a scratch in either the local Tesco or work’s car park (2 weeks ago). Approx £
  • A new drivers side front tyre as the one the car came with had a slow puncture (Friday). Approx £40
  • Another drivers side front tyre as when I was staying at a Days Inn hotel on the M62 last night, somebody “speared” it and hence once I got home from Yorkshire it was flat. Approx £40

And those costs exclude two tanks of petrol so far (£40 each time), car insurance (£730), breakdown cover (£70) and the car itself. It’s tax is due in January and an MOT next year and I’ve still got to get it through a service (as it’s service history is unknown).

Why did no one warn me of all these “incidental” costs?

Techy Fun: I keep being blocked – why?

August 24, 2007
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As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Categories: Just Plain Dumb and Timewasters. Author: Dohpaz.

*Ring* *Ring*

Me:”Hello, tech support”
Peon:”The server has just blocked me again!”
Me:”Ok, what”s your IP address?”
(finds out IP address and unblocks customer for about the 3rd time this week)
Peon:”Why does it keep on blocking me?”
Me:”Because you keep logging in with the wrong username and password”
Peon:”Can’t you stop it blocking me?”
Me:”No, but you can start logging in with your correct details ”
Peon:”Oh ok – I”ll try that

Techy Fun: Newspaper: The day PC meant Perfectly Confused

August 21, 2007
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As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Category: Uncategorized. Author: Anonymous

From the Daily Mail, Friday December 31 2004:

A technical helpline for owners of new computers was flooded with more than 25,000 calls over Christmas.

PC Servicecall, which handles queries from customers of Dixons, Currys, PC World and The Link, said it received an average of one call every 21 seconds on Boxing Day. Most related to cables – mainly with the device not being properly plugged in. Others were about power supply, software installation and a failure to find the ‘on’ switch.