Techy Fun: Now, that’s helpful!

September 2nd, 2007 by Richy B. Leave a reply »

As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Category: More Information, Please!. Author: Myself.

Speaking to a customer today who had a problem, I asked him which email program he used.

The “helpful” reply?

“What I normally use!”

I’m not kidding! I’m at the other end of phone line trying to diagnose a problem and now I’ve got to fathom out which email program from at least a dozen popular ones he just happens to be using.

The best bit is still to come.

When I asked him how long ago he last tried checking his email he replied:”Two days ago”.

I just told him to try it now, and guess what, his email downloaded. I still don’t know what his “normal” program is.

This post is over 6 months old.

This means that, despite my best intentions, it may no longer be accurate.

This blog holds over 12 years of archived content - during that time, I may have changed my opinion of something, technology will have advanced (and old "best standards" may no longer be the case), my technology "know how" has improved etc etc - it would probably take me a considerable amount of time to update all the archival entries: and defeat the point of keeping them anyway.

Please take these posts for what they are: a brief look into my past, my history, my journey and "caveat emptor".

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