Techy Fun: I once was blind and now I can….

July 23rd, 2007 by Richy B. Leave a reply »

As I’m in the process of slowing shutting down other sites I’ve worked on (due to time constraints), I’m reposting them here. Here’s an article from “Behind The Frontline” which was going to be a cross between I Work With Fools, Worse Than Failure and Dilbert.

Category: Just plain dumb. Author: Web Site Submission

Sometimes I feel like we need to teach our customers how to use their eyes! The conversation with the customer went something like this:

Me: Are you logged in:
Him: Yes
Me: Ok, what do you see.
Him: I just see your logo
Me: Ok, do you see anything else?
Him: No
Me: Nothing at all?
Him: Well, I see some words and pictures
Me: Ok, can you see the labelled picture “Mail”
Him: No, but I can see “Upload”
Me: Ok, that’s good. Look to the right of the “Upload” picture – what do you see?
Him: A picture labelled “Databases”
Me: You’ve gone too far – have a look between Upload and Databases. Can you see “Mail”
Him: No, but I do see “System status” (which is the icon below Mail)
Me: No, have a look above “System status”
Him: I see my email address
Me: Ok, look ABOVE System Status, but BELOW your email address – what do you see.
Him: Just Upload again.
Me: Ok, just read me the icons from left to right starting with Upload
Him: Upload, Mail, Data…
Me: What was the second one?
Him: Mail
Me: That’s the one you are after!
Him: Thank you so much! I couldn’t see it there!

How did he continually miss it???

This post is over 6 months old.

This means that, despite my best intentions, it may no longer be accurate.

This blog holds over 12 years of archived content - during that time, I may have changed my opinion of something, technology will have advanced (and old "best standards" may no longer be the case), my technology "know how" has improved etc etc - it would probably take me a considerable amount of time to update all the archival entries: and defeat the point of keeping them anyway.

Please take these posts for what they are: a brief look into my past, my history, my journey and "caveat emptor".

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