Month: July 2012

  • Techy: How secure are credit card numbers

    From my “over a year ago” post about test credit and debit card numbers, I did wonder how unique/secure a credit or debit card number is. For example: If I knew “x” digits of your card number, how many possible cards would I have to guess at to hit your credit card number. I’m basing […]

  • Marking old posts

    I’ve just added a piece of code from “Jem on WordPress” to flag that content older than 6 months on this blog may be inaccurate and not reflect “now” (this comes as I’ve just realised this would be my 996th [19 private, 6 drafts] post in a period of time spanning 15th of October 2001 […]

  • Avoid Public Service Events – Hard Sell Unsolicited Calls

    I’ve just received an unsolicited marketing call from a “Nick” (based in Birmingham, withheld number) at Public Service Events (aka PublicService.co.uk and PublicServiceEvents.co.uk) telling me details about an event they are holding on the 26th of September 2012 at The Barbican in London for “Excellence in Customer Service – Supporting Quality Public Services” and asking […]

  • Online Support Services – pricing compared

    Here’s a quick reference list of online/cloud/SAAS support/helpdesk/CRM systems that I’m aware and pricing for 2 full time and 1 part time (10 hours month: 1 hour per day) helpdesk agent/staff with a custom URL/domain mapping (such as http://company.example.com), knowledge base feature and, ideally, Twitter and/or Facebook interactions. Pricing is given on a “per month” […]

  • Quicknotes: PHP Pear Modules

    Just really for my memory: The Comprehensive PHPExcel library is available as a PEAR module from http://pear.pearplex.net/ Bairwell WordPress development‘s Geocode library for converting to/from longitude/latitude and UK/Irish grids (based from Chris Veness javascript) is available from http://pear.bairwell.com/ To install all of the above: pear channel-discover pear.pearplex.net pear install pearplex/PHPExcel pear channel-discover pear.bairwell.com pear install […]